Issues with your account? Bug us in the Discord!
Morden's Retail Rant
Morden279
Genius
in Zocalo v2.0
A thread I created on the UK Airsoft Network forums, thought you guys might enjoy reading it. (Especially those who have worked in retail!)
[url]http://forums.ukairsoft.net/showthread.php?s=&threadid=56894&perpage=15&pagenumber=1[/url]
Regards,
Morden
[url]http://forums.ukairsoft.net/showthread.php?s=&threadid=56894&perpage=15&pagenumber=1[/url]
Regards,
Morden
Comments
What do you have against Mr. Zidane? He has a considerable sum of unpaid taxes? Yay publicans! ;)
[QUOTE][i]Originally posted by Eclecticonaut [/i]
[B]What do you have against Mr. Zidane? He has a considerable sum of unpaid taxes? Yay publicans! ;) [/B][/QUOTE]
Um, those two goals against England last Sunday might have something to do with it... ;)
Regards,
Morden
I thought the first one of them was a pretty neat goal... well, how much should he pay for these two "critical errors"? Maybe a donation of 10000 euros to the World Food Programme? :D
Regards,
Morden
[B]That's the thing, I love my job, only it's ALWAYS the idiots you remember! :D[/B][/QUOTE]
"There are no stupid questions, only inquisitive idiots."
That's what I told myself when I was [url=http://avaruus2003.ursa.fi/en/index_en.html]here[/url] as [url=http://koti.mbnet.fi/~tuunaes/Space2003/guides.jpg]guide[/url] and people constantly asked questions like these about free posters:
Are these free? (when there wasn't any tag about price or selling of them)
Do you have different posters? (different pictures on different sides)
So it was really like "Did they lose half of IQ points when they stepped inside of door?"
I completely understand. When I was a product manager for a power tool company I used to answer a number of customer service calls (my main responsibility was product development). Here's what I've found:
1) In power tools you can't update your product. According to some customers, that’s admitting that your old version was inferior and they should receive compensation because they bought the old one and now the new old is better...
2) Engineers and Machinists can be the worst people to deal with when it comes to tools. Mind you we made woodworking tools (the key word being [b]wood[/b] which is a relatively in-precise medium to work with), but I always seemed to get those who complained when their piece of oak they cut was not precise down to five - 10,000th of an inch.
3) If you have a typo in the manual, you will receive 30+ calls because there are two “a” next to each other on paragraph 4 of page 112…
4) “My scroll saw should cut just like my neighbor’s.” Oh sure, you paid $99 dollars for yours and he paid over $1000, yeah it will work exactly the same…
5) If you provide a method for doing something in the manual, someone will always call and argue that their way is superior, even to the point of being belligerent…
6) An [b]electric[/b]-powered wet/dry vacuum should never be used to suck gasoline out of a fuel tank, no matter how ideally suited to the task it may seem…
7) Every idea that any inventor comes up with is needed by everyone, has a practical use in every application and will provide millions of sales for our company, which is great because we’ve never sold a million of anything before!
Jake
Then again, there are just as many dimwits working in retail/customer service:rolleyes: ; there just ain't no justice, as the saying goes.
[B]Makes you wonder what the guy who said "the customer is always right" was on at the time, doesn't it?;) [/B][/QUOTE]
He was probably a consultant, which means he was on a lot of money.
I'll probably end up doing yardwork, a much more agreeable task.
[B]6) An [b]electric[/b]-powered wet/dry vacuum should never be used to suck gasoline out of a fuel tank, no matter how ideally suited to the task it may seem… [/B][/QUOTE]
O.O
Mate, that's a Darwin Award nomination if I ever heard of one!
Yeah, cheers for the empathy, customer dissatisfaction, and conversely dissatisfaction *with* customers is universal. ;)
Regards,
Morden